I was previously made redundant as a Financial Adviser with a competitor and joined Santander as a Mortgage Adviser, helping customers to prosper though Santander’s core bank values. Having begun my career as a Mortgage Adviser in the Huddersfield branch, I now use the advantages of Santander’s internal training programmes to excel in my career to ensure that I continue to provide the highest level of advice to customers on investment solutions.
Santander has offered me the chance to work in a rewarding, challenging and exciting organisation whilst providing the opportunity to deal with different clients who all have different situations and needs every day. Encompassing Santander’s core values, I constantly adapt my own behaviours to embrace change, help clients and colleagues prosper and I have the freedom to go the extra mile to help customers who require Santander’s service and advice.
With great support and encouragement from my line manager, risk manager and retail colleagues, I have made a real impact for existing clients who have truly benefitted from my advice to help them to achieve their objectives, many of whom have also gone on to make personal recommendations.